Shipping policy
Thank you for shopping with us. Below are the terms and conditions that constitute our Shipping Policy.
Shipping Rates & Delivery Estimates
Shipping charges for your order are based on the rates provided by the United States Postal Service (USPS). This applies to standard shipping of products purchased online, with delivery addresses within the continental United States.
Shipping Option:
- USPS Standard Shipping: Rates are calculated at checkout based on the shipping address and the weight and dimensions of the order.
Delivery Estimates:
- Orders are processed within 2-3 business days.
- Delivery is estimated between 3-7 business days after processing.
Please note that delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
The Spirit of the Herbfarm is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
The Spirit of The Herbfarm is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
International shipping rates are calculated based on USPS or DHL international rates, the destination country, and the weight and dimensions of the order.
Updates
Our Shipping Policy is subject to change without notice. Please review this policy periodically for any changes.
For any questions regarding our Shipping Policy, please contact us.